Return Policy

At clawsy your satisfaction is our priority. If something isn’t right, we’re here to help.

Returns

  • We accept returns within 3 days of delivery.

  • To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging.

  • Certain items such as personal care, intimate products, and sale items cannot be returned for hygiene or clearance reasons.

Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be issued back to your original payment method within 5–7 business days.

Exchanges

  • If you received a defective or damaged item, we’ll replace it at no extra cost.

  • For size or style exchanges, please contact us at contact@clawsy.us and we’ll assist you.

Non-Returnable Situations

  • Returns requested after 3 days of delivery.

  • Items damaged due to misuse, not manufacturing defects.

  • Products without original packaging.

How to Start a Return

  1. Contact our support team at [contact@clawsy.us / contact form] with your order number and issue.

  2. Our team will provide return instructions and shipping details.

  3. Once the item is received and inspected, we’ll process your refund or exchange.